Hotspot Shield vs Surfshark
When it comes to VPNs, your choices can feel overwhelming. Hotspot Shield and Surfshark are popular options that promise fast connections, wide server networks and reliable security. Yet they take very different approaches. Hotspot Shield is best known for its proprietary Hydra protocol and generous free tier, while Surfshark has gained a reputation for unlimited devices, budget pricing and a strong focus on privacy. Knowing which one suits you requires digging into their infrastructure, speed performance, streaming capabilities and privacy practices.
Consider an everyday scenario: you’re working from home during the week, streaming Netflix on the weekend and hopping into online games with friends after hours. You need a VPN that balances speed, reliability and privacy. Using Hotspot Shield’s free tier might seem convenient, but you’ll quickly run into bandwidth caps and limited server access. Surfshark’s unlimited connections and expansive server network might look appealing, yet you’ll want to ensure it performs well in your region and doesn’t compromise on privacy. This detailed comparison draws on independent test results and expert reviews to help you choose the right VPN.
Table of Contents
Key Points
- Hotspot Shield operates around 1,800 servers in more than 80 countries and uses the proprietary Hydra protocol plus WireGuard and IKEv2, delivering fast speeds but limiting free users to selected servers.
- Surfshark maintains a larger network with over 3,200 servers in 100 countries, provides unlimited simultaneous connections and includes features like MultiHop and Camouflage Mode for extra privacy.
- For those who need a plug‑and‑play solution or want to protect devices that cannot run VPN software, other hardware options offer whole‑home VPN protection without any apps, making them ideal for smart TVs and game consoles.
Quick Comparison: Hotspot Shield vs Surfshark
| Feature | Hotspot Shield | Surfshark |
|---|---|---|
| Headquarters | United States (owned by Aura/Pango) | Netherlands (part of Nord Security) |
| Server network | 1,800+ servers in over 80 countries | 3,200+ servers in 100+ countries |
| Simultaneous connections | Up to 10 on Premium accounts; 5 on standard plans | Unlimited devices |
| Protocols & encryption | Hydra, WireGuard, IKEv2; AES‑256 encryption | WireGuard, OpenVPN, IKEv2; AES‑256 encryption plus Camouflage Mode |
| Average download speed | 128.1 Mbps in tests | 323.6 Mbps in tests |
| Streaming support | Works with Netflix US/UK, YouTube, Amazon Prime, Hulu and Disney+ | Unblocks Netflix, Prime Video, BBC iPlayer, Disney+, ITV Hub and many more |
| Torrenting & P2P | Allowed; speeds vary; kill switch only on Windows | Allowed on all servers; kill switch across platforms and split tunnelling available |
| Price (approx.) | Higher monthly fee; free tier available with limitations | Low monthly cost on long‑term plans; 30‑day money‑back guarantee |
Both VPNs boast impressive speed and security credentials, but Surfshark’s larger network and unlimited connections give it a clear edge for households with multiple devices. Hotspot Shield’s Hydra protocol provides fast speeds, yet its server count and device limits may constrain some users.
If you’re seeking an option that protects your entire network at once, the Shellfire Box offers an alternative hardware solution without the need to install software.
Infrastructure & Global Coverage
| Aspect | Hotspot Shield | Surfshark |
|---|---|---|
| Server count | 1,800+ servers | 3,200+ servers |
| Countries | 80+ countries | 100+ countries |
| Special servers | Hydra protocol for speed, but no dedicated IP | MultiHop (double VPN), Camouflage Mode, and optional dedicated IP |
The disparity in server numbers demonstrates Surfshark’s broader coverage. With over 3,200 servers spanning more than 100 countries, Surfshark offers more options for circumventing geographic restrictions. Hotspot Shield’s 1,800 servers in 80 countries are respectable but may result in congestion during peak times.
For deeper analysis of how network size affects performance, explore our comparison of Surfshark vs CyberGhost, which reveals similar coverage trade‑offs.
Speed & Performance
| Metric | Hotspot Shield | Surfshark |
|---|---|---|
| Average download speed | 128.1 Mbps | 323.6 Mbps |
| Average upload speed | Not stated, but tests show strong upload speeds; however, speeds vary by location | High uploads due to WireGuard protocol; stable across distances |
| Latency/ping | Ping measured at 171 ms on a U.K. server in tests (stream killed) | Ping around 174 ms on a U.K. server |
Independent speed tests reveal that Surfshark is significantly faster than Hotspot Shield, averaging 323.6 Mbps compared to 128.1 Mbps. Hotspot Shield’s Hydra protocol still delivers good speeds, but in some cases the app chooses servers automatically, which can result in slower downloads and higher latency.
Surfshark’s WireGuard implementation provides more consistent performance, making it better for high‑bandwidth activities like streaming and online gaming.
Security & Privacy
| Criterion | Hotspot Shield | Surfshark |
|---|---|---|
| Encryption & protocols | AES‑256 encryption; Hydra, WireGuard and IKEv2 protocols | AES‑256 encryption; supports WireGuard, OpenVPN and IKEv2; includes Camouflage Mode |
| Kill switch & split tunnelling | Kill switch available on Windows; split tunnelling present | Kill switch and split tunnelling on all major platforms |
| No‑logs policy | Located in the U.S., but claims not to log browsing activity; lacks independent audits | Based in the Netherlands; independently audited no‑logs policy; uses RAM‑only servers |
| Additional privacy features | Identity theft protection (via Aura); free tier with limited data; basic malware protection | MultiHop, Camouflage Mode (obfuscation), CleanWeb ad/malware blocker, optional antivirus via Surfshark One |
Surfshark stands out with its independently audited no‑logs policy and RAM‑only server architecture. Its Camouflage Mode disguises VPN traffic to look like regular HTTPS, which can help bypass some network restrictions. Hotspot Shield is based in the United States, a Five Eyes country, and though it advertises a no‑logs policy, it hasn’t undergone third‑party audits.
Streaming Performance
| Platform | Hotspot Shield | Surfshark |
|---|---|---|
| Netflix | Unblocks US and UK Netflix; limited regional libraries | Unblocks many Netflix libraries worldwide |
| Amazon Prime Video & Hulu | Works with Prime Video and Hulu | Works with Prime Video, Hulu and more |
| BBC iPlayer & Disney+ | Accesses Disney+ and BBC iPlayer | Unblocks BBC iPlayer, Disney+, ITV Hub, All 4, HBO and others |
| Quality & stability | Good on Premium tiers; free tier bandwidth limits cause buffering | High‑definition streaming with minimal buffering thanks to faster speeds |
Both VPNs can stream major platforms, but Surfshark supports a wider range of services and benefits from faster speeds, resulting in smoother playback and access to more international libraries. Hotspot Shield performs well on its premium tiers, yet the free version throttles bandwidth and limits servers, making it unsuitable for regular streaming. If streaming is your main concern, Surfshark is generally the more versatile choice.
Looking for reliable streaming access across all devices?
Our Shellfire Box is designed to provide consistent access to your favorite streaming platforms, which can be a helpful solution if you’re experiencing issues with other VPNs.
Platform Compatibility
| Device | Hotspot Shield | Surfshark |
|---|---|---|
| Desktop & laptop | Windows, macOS, Linux (paid); kill switch only on Windows | Windows, macOS, Linux with kill switch on all |
| Mobile | iOS, Android; free version available | iOS, Android; includes CleanWeb ad blocker and GPS spoofing |
| Streaming devices | Amazon Fire TV, Android TV; router support via premium plan | Amazon Fire TV, Android TV, Apple TV via Smart DNS and manual router setup |
| Simultaneous devices | Up to 10 on premium; 5 on basic plans | Unlimited devices |
Surfshark’s unlimited device policy is a major advantage for households with many gadgets. Hotspot Shield’s 10‑device limit on premium plans is generous compared to many competitors but still imposes a ceiling. Surfshark also offers Smart DNS and manual router support, making it easier to use on game consoles and streaming boxes.
Performance in Censorship‑Heavy Countries
| Region | Hotspot Shield | Surfshark |
|---|---|---|
| China | Works without additional configuration when installed before arrival | Works if NoBorders mode is enabled |
| Middle East & Russia | Occasional success; Hydra protocol helps but inconsistent | Camouflage Mode aids bypassing restrictions; success varies |
| Turkey & Iran | Limited effectiveness; may require repeated reconnections | Better success due to obfuscation options, but still not guaranteed |
Hotspot Shield’s Hydra protocol offers some stealth, making it easier to bypass the Great Firewall of China without special settings. Surfshark counters with a NoBorders mode and Camouflage Mode, which disguise VPN traffic and improve chances of connecting in restricted regions.
Neither provider guarantees full success, so travellers to censorious countries should have backup options, possibly including hardware like the Shellfire Box or alternative VPNs specialised for obfuscation.
User Experience & Apps
| Aspect | Hotspot Shield | Surfshark |
|---|---|---|
| User interface | Clean, simple design; minimal configuration needed | Feature‑rich interface with easy quick‑connect and advanced settings |
| Setup & onboarding | One‑click connect; free version prompts for upgrade | Smooth installation with clear tutorials; unlimited device activation makes onboarding easy |
| Reliability & stability | Generally stable, but free tier may throttle bandwidth and cause disconnections | Stable with rare drops; regular updates and improvements |
Surfshark’s app design caters to both beginners and power users. Its interface offers advanced features without being overwhelming, and the ability to connect unlimited devices ensures the whole family stays protected.
Hotspot Shield offers a streamlined experience, especially for those who want a no‑nonsense connection. However, the free tier’s limitations and occasional throttling may frustrate users. If you’d like to avoid software entirely, the Shellfire Box provides a hardware‑level solution that protects everything on your network automatically.
Customer Support
| Support channel | Hotspot Shield | Surfshark |
|---|---|---|
| Live chat | 24/7 live chat and email support | 24/7 live chat, email and searchable knowledge base |
| Knowledge base | FAQs, tutorials and community forum | Extensive help centre and support guides |
| Response time | Fast responses but sometimes prompts to upgrade to premium | Quick, friendly responses; potential privacy concern due to third‑party chat platform |
Customer support is strong from both providers. Hotspot Shield’s support team is responsive and includes tutorials for beginners. Surfshark also offers robust support channels, but reliance on a third‑party chat platform introduces a minor privacy consideration. Users who prioritise self‑help resources may find Surfshark’s knowledge base more comprehensive.
Additional Features
| Feature | Hotspot Shield | Surfshark |
|---|---|---|
| Free tier | Yes, but speeds throttled and data capped | No free tier; 30‑day money‑back guarantee |
| Ad & malware blocker | Basic malware detection via Aura bundle | CleanWeb ad/malware blocker, optional antivirus via Surfshark One |
| Dedicated IP | No | Available for a fee |
| MultiHop & obfuscation | Hydra protocol provides some obfuscation | MultiHop servers, Camouflage Mode for stealth |
| Other extras | Identity theft protection (via other Aura services) | GPS spoofing on Android, Smart DNS, and optional antivirus |
Surfshark is more feature‑rich overall. Its CleanWeb blocker, MultiHop servers, Camouflage Mode and optional antivirus suite appeal to users seeking extra layers of privacy. Hotspot Shield’s free tier and integration with Aura’s identity protection tools are noteworthy, but advanced extras are limited.
If you’re exploring other providers with strong feature sets, our comparison of ExpressVPN vs CyberGhost highlights how premium services stack up in terms of add‑ons.
VPN Use Cases: Best Options for Streaming, Gaming, Torrenting & More
| Use Case | Hotspot Shield | Surfshark |
|---|---|---|
| Streaming | ⭐⭐⭐ | ⭐⭐⭐⭐⭐ |
| Torrenting / P2P | ⭐⭐⭐ | ⭐⭐⭐⭐ |
| Gaming | ⭐⭐⭐ | ⭐⭐⭐⭐ |
| Remote Work | ⭐⭐⭐ | ⭐⭐⭐⭐ |
| Budget‑conscious users | ⭐⭐⭐ | ⭐⭐⭐⭐ |
| Censorship‑heavy countries | ⭐⭐ | ⭐⭐⭐ |
Best VPN for Streaming
If streaming is your top priority, Surfshark wins hands down. It reliably unblocks Netflix (multiple libraries), Amazon Prime Video, BBC iPlayer, Disney+, ITV Hub and other services. Surfshark’s high download speeds (averaging 323.6 Mbps) ensure smooth playback without buffering, and its unlimited device policy means you can stream on any platform simultaneously.
Hotspot Shield does unlock Netflix and some other major services but often limits performance on its free tier and provides fewer regional libraries. For households reliant on streaming, Surfshark is the safer bet.
If you seek a network‑wide streaming solution, the Shellfire Box can tunnel all traffic through a secure connection, making geo‑restricted content accessible on any connected device.
Best VPN for Torrenting / P2P
Torrenting thrives on speed and security. Both services allow P2P traffic, but Surfshark has a slight edge with its faster speeds and robust kill switch across all platforms. Its MultiHop and Camouflage Mode add extra privacy.
Hotspot Shield also supports torrenting but the kill switch is only available on Windows and speeds can vary depending on the server you’re connected to. If you’re primarily torrenting on a single PC, Hotspot Shield may suffice, but Surfshark’s versatility is preferable for heavy P2P users.
Best VPN for Gaming
Online gaming requires low latency and stable connections. Independent tests show Surfshark provides faster download and upload speeds and only slightly higher ping than Hotspot Shield, making it better suited for competitive gaming.
Hotspot Shield’s Hydra protocol can achieve decent speeds, but the automatic server selection sometimes introduces higher latency, which may result in lag or disconnections.
Gamers should therefore lean toward Surfshark, though hardware solutions like the Shellfire Box can provide consistent network‑wide protection on consoles that lack VPN apps.
Best VPN for Remote Work
Remote workers need secure connections and flexibility. Surfshark’s unlimited device policy allows you to protect multiple laptops, phones and tablets simultaneously, making it ideal for families or small teams. Its Camouflage Mode helps bypass corporate firewalls if necessary.
Hotspot Shield offers only up to 10 simultaneous connections and has fewer advanced privacy features; however, it integrates with Aura’s identity protection tools, which may appeal to users seeking extra security outside of VPN usage. Overall, Surfshark’s speed and device flexibility make it a stronger choice for remote work.
Best VPN for Budget‑Conscious Users
Surfshark is competitively priced, offering long‑term plans that cost less than Hotspot Shield’s comparable subscriptions. Hotspot Shield’s free tier may attract budget users, but its severe bandwidth throttling and limited server access make it unsuitable for most daily tasks.
When weighing features against cost, Surfshark provides better value. For those who prefer a one‑time purchase, the Shellfire Box offers lifetime protection for all your devices, though you’ll need a compatible subscription.
Best VPN for Censorship‑Heavy Countries
Bypassing strict censorship requires obfuscation and consistent connectivity. Hotspot Shield works in China without additional configuration if installed before arrival, thanks to its Hydra protocol.
Surfshark can also work in China and other restrictive regions, but you must enable its NoBorders mode to bypass firewalls. Both services struggle in some areas of the Middle East and Russia.
For travellers to censorship‑heavy countries, it’s prudent to pack more than one VPN option or choose a provider that specialises in stealth technology.
Conclusion
Between Hotspot Shield and Surfshark, Surfshark emerges as the more versatile VPN. Its larger server network, faster speeds and unlimited device policy deliver excellent performance across streaming, gaming, torrenting and remote work. It also maintains a strong no‑logs policy with RAM‑only servers and offers advanced features like Camouflage Mode and MultiHop for enhanced privacy. The clear downside is that Surfshark lacks a free tier; however, its generous money‑back guarantee gives you a risk‑free trial.
Hotspot Shield still has merits. It provides fast speeds through its Hydra protocol and performs well in censorship‑heavy countries without requiring complex settings. Its integration with Aura’s security suite adds value for users seeking identity protection. However, the smaller server network, limited device allowance and less‑transparent privacy policy place it behind Surfshark for most users.
If neither option feels perfect, consider alternatives like the Shellfire VPN app or the hardware‑based Shellfire Box. Shellfire’s solutions offer easy‑to‑use encryption and can protect devices without native VPN support, giving you flexibility regardless of how you connect to the internet.
